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FAQ

Question 1: What is the difference waterproof and water repellant

Waterproof means it's not penetrable by water, and water repellant means to repel the water that contact with the fabric it self.
Based on function itself, water repellant fabric doesn't stand for high density rain/ water

Question 2: How to maintain ame?

Go to how to maintain page

Question 3: Is ame fabric breathable?

The fabric it self is not quite breathable, but the design or the cutting of the jacket make it breathable

Question 4: What is ame fabric? / what is ame inner fabric?

The outer fabric is Polyester polyurethane laminated/coated, except for summer label, using  polyester DWR. 
The inner fabric is vary like cotton oxford, and mixed polyester fabric

Question 5: where i can get ame in offline or official store?

Happy Go Lucky

JL. Ciliwung No. 14 Cihapit, Bandung Wetan
Bandung, West Java, 40114
(022) 7234162



THE GOODS DEPT

Pondok Indah Mall 2
3rd Floor #321
Jl. Metro Pondok Indah
Jakarta Selatan 12310 Indonesia
p. 021 7592 0997

Lotte Shopping Avenue
Level 1 unit 1F #18-19
Jl. Prof. Dr. Satrio Kav 3-5
Karet, Kuningan Jakarta Selatan 12940 Indonesia
p. 021 2988 9117

Bintaro Xchange mall
Unit: 218, 234-237
Boulevard Bintaro Jaya Blok. O-2
Bintaro Jaya Sektor VII
p. 021 2221 3361


ESSENTIAL EXTRA

OUE Downtown Gallery
#1-39/40 6A Shenton Way
Singapore 068815

Question 6: What is summer label?

Summer label is our line that not only focus in rain stuff, it can come with different material, or different approach of designing.

Question 7: Can i exchange the product if it doesn't fit?

Yes, you can exchange it during 7days after you receive the package, while the product is still intact and clean.

Question 8: Do you accept for custom manufacture?

Yup! we accept for custom manufacture with terms & condition apply, for inquiries and any further talks, you can send us inquiry or just say "hello!"

Question 9: Do you accept B2B or can you make for our community or company?

Yup! we accept for any custom manufacture with terms & condition apply, for inquiries and any further talks, you can send us inquiry or just say "hello!"

Question 10: I would like to order sold out items. is it possible?

Yes! you can drop your inquiry via email to info@ameraincoat.com , and you will get information if it possible or not.


if you still have question or inquiries, you can contact us through our customer service line

email: info@ameraincoat.com
whatsapp: +62 821-1722-5560
line: @ameraincoat
instagram: @ameraincoat